A local HVAC company with a stellar reputation throughout Southern California. Free estimates for homeowners!

PRIVACY POLICY

Have a read at this

SECTION 1 – WHO WE ARE

Haven Air Conditioning (the “www.gethavenair.com”) is a website operated by Haven Air Conditioning and designed by Seedhub Media Ltd. 

By visiting and using the website, you agree, without limitation or qualification, to be bound by the following terms and conditions of use, the privacy policy & cookies policy. 

Haven Air Conditioning reserves the right to modify or revise the terms of use at any time. By visiting and using the website, you agree to be bound by all subsequent modifications or revisions and to comply with any applicable laws and regulations. We recommend that website users review the most up-to-date version of the terms of use periodically.

SECTION 2 – WHAT WE COLLECT

This privacy policy sets out how Haven Air Conditioning uses and protects any information that you give this website when you use it. Haven Air Conditioning is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Haven Air Conditioning may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/07/2022.

We may collect the following information:

  1. First name and last name
  2. Contact information including email address or phone address 
  3. Demographic information such as postcode, preferences and interests
  4. Other information relevant to customer surveys and/or offers
  5. Cookies and Usage Data

What we do with the information we gather.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

SECTION 3 – HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

SECTION 4 – LNIKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

SECTION 5 – CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

  1. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  2. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at frontdesk@gethavenair.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you are from the European Economic Area (EEA), you have certain data protection rights. Haven Air Conditioning aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data. You may request details of personal information which we hold about you under the EU General Data Protection Regulation (Regulation (EU) 2016/679) (the “General Data Protection Regulation” or “GDPR”). A small fee will be payable. If you would like a copy of the information held on you please write to frontdesk@gethavenair.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

SECTION 6 – Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, Haven Air Conditioning may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Legal Requirements

Haven Air Conditioning may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Hop2It Electrical
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

SECTION 7 – Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  1. Analytics
We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en.
  1. Behavioral Remarketing
Haven Air Conditioning uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

Google Ads (AdWords)

Google Ads (AdWords) remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: https://www.google.com/settings/ads.

Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Bing Ads Remarketing

Bing Ads remarketing service is provided by Microsoft Inc.

You can opt-out of Bing Ads interest-based ads by following their instructions: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can learn more about the privacy practices and policies of Microsoft by visiting their Privacy Policy page: https://privacy.microsoft.com/en-us/PrivacyStatement

Facebook

Facebook remarketing service is provided by Facebook Inc.

Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA https://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada https://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe https://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

SECTION 8 – Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

CONTACT US

If you have any questions about this Privacy Policy, please contact us.

By email: frontdesk@gethavenair.com

By phone: (714) 332-6302

CONTACT US

If you have any questions about this Privacy Policy, please contact us.
By email: frontdesk@gethavenair.com
By phone: (714) 332-6302

Air Conditioning and Heating Repair Services in Orange County, California.

Working Hours

Monday to Friday: 8 a.m. – 5 p.m.
(weekend: by appointment)
Cooling & Air Condition
Air Conditioning and Heating Repair Services in Orange County, California.
Working Hours

Monday to Friday: 8 a.m. – 5 p.m.

OUR SERVICES

Heating Services

Cooling & Air Condition
Duct Services
HVAC Residential
SERVICE AREAS

A local HVAC company with a stellar reputation throughout Southern California. Free estimates for homeowners!